Privacy Policy

ARTS RESPECT Co., Ltd.（株式会社ARTS RESPECT） (hereinafter "the Company") regards the protection of the personal information of our customers and all other individuals concerned as an important responsibility, and establishes this Privacy Policy (Personal Information Protection Policy) as set out below. This Policy applies to the handling of personal information on the Company's corporate website (atspect.co.jp), as well as to the handling of personal information that the Company acquires in connection with the art online platform "あつぺくと（ATSPECT）" operated by the Company.

1. Scope of Application

This Policy applies to the handling of the personal information of the following individuals:

• Those who use the Company's corporate website and those who contact the Company
• Customers (collectors) who purchase artworks on "ATSPECT"
• Artists who register or apply for "ATSPECT," as well as their agents, supporters, and staff of the corporations or offices to which they belong

2. Personal Information We Collect

The Company acquires the following personal information by lawful and fair means:

(1) When you contact us through the corporate website

• Name
• Company or organization name
• Email address
• Content of your inquiry
• Type of inquiry (the category you select)
• The IP address from which the inquiry is submitted (automatically acquired to prevent spam and unauthorized use)

(2) From customers (collectors) who purchase artworks on "ATSPECT"

• Name
• Contact details (telephone number and email address)
• Address (including shipping address)
• Payment-related information
• Order and purchase history

(3) From artists who register or apply for "ATSPECT"

• Name, phonetic reading, and artist name (pseudonym)
• Date of birth (for age verification and identity verification)
• Gender (to determine forms of address and the like used in introductions; optional)
• Place of origin, nationality, country of residence, and address
• Telephone number and email address
• Activity history, exhibition history, awards, information on works, portfolio, and the like
• Images you provide (facial photographs (likeness), images of works, etc.)
• In the case of an application made by an agent, supporter, or corporation / office: the name of such agent or corporation, the name of the person in charge, contact details, and their relationship to the artist
• How you learned about "ATSPECT"
• Information acquired after registration (passing screening): remittance bank account information, registration number as a qualified invoice issuer under the Japanese qualified invoice system and other information concerning taxable enterprises, and information for identity verification (where necessary)

(4) Information automatically acquired through the use of the service

• Cookies, access logs, IP addresses, information about the device and browser you use, and the like

Please note that payment information such as credit card numbers is processed by the payment processing company with which the Company contracts, and the Company does not retain card numbers themselves.

3. Purposes of Use

The Company uses the personal information it acquires within the scope of the following purposes:

• To respond to and contact you regarding inquiries, and to provide information about the Company's services
• To accept orders for artworks and to carry out payment, shipping, and other transactions
• To accept and screen artist registrations and to contact artists
• To create, edit, publish, and disseminate artist profiles and information on works in multiple languages
• To use AI tools in the editing and production of the Company's site and media (multilingual translation, image correction and processing, creation of introductory texts and introductory videos, etc.)
• To publish facial photographs (likenesses) and images of works on the Company's site and media and to introduce them in Japan and abroad
• To remit sales proceeds, issue receipts, invoices, and payment statements, and carry out other accounting and tax procedures
• For identity verification, age verification, and the prevention of unauthorized use
• To prevent spam and unauthorized access and otherwise operate the service safely

The Company does not use personal information beyond the scope necessary to achieve these purposes.

4. Provision to Third Parties

Except in the following cases, the Company will not provide personal information to third parties without obtaining the prior consent of the individual:

• Where the individual has given consent
• Where required or permitted by laws and regulations
• Where it is necessary for the protection of the life, body, or property of a person and it is difficult to obtain the individual's consent
• Where it is necessary to cooperate with a national government body or the like

5. Outsourcing

The Company may outsource the handling of personal information to external parties within the scope necessary to achieve the purposes of use. Such contractors include delivery companies, payment processing companies, and contractors engaged in the production of our site and media (multilingual translation, image editing, production of introductory texts and introductory videos, etc., including cases where AI tools are used for these). In such cases, the Company appropriately selects its contractors and exercises necessary and appropriate supervision.

6. Provision to Third Parties in Foreign Countries (Cross-Border Transfer)

The providers of cloud services, AI tools, payment processing services, and the like that the Company uses in connection with the outsourcing and other arrangements described in the preceding section may be located in foreign countries. In such cases, the Company transfers such personal information in accordance with laws and regulations concerning the protection of personal information, after providing information about the systems of the destination country and the measures taken there, and carrying out other necessary procedures.

7. Retention Period

The Company retains the personal information it acquires only for the period necessary to achieve the purposes of use and for the period during which retention is required by relevant Japanese laws and regulations (tax law, the Companies Act, etc.), and thereafter promptly erases or anonymizes it. Information for identity verification is not retained beyond the necessary scope after the purpose of verification has been achieved.

8. Security Management

The Company takes necessary and appropriate measures to prevent the leakage, loss, or damage of the personal information it acquires and to otherwise manage its security. Where the Company outsources the handling of personal information, it supervises its contractors to ensure that appropriate management is carried out by them as well.

9. Response to Data Breaches

If a leakage, loss, damage or other incident involving personal information occurs, or if the Company becomes aware of a risk thereof, the Company conducts the necessary investigation and response in accordance with the law and appropriately carries out reporting to the relevant authorities, notification to the individuals concerned, and other appropriate measures.

10. Cookies and Access Analytics

On our site and service, we may use cookies and web analytics tools (such as Google Analytics) in order to improve convenience and enhance our services. These tools collect data in a form that does not include information that directly identifies an individual. You can disable cookies through your browser settings. In addition, the contact form on our corporate website (atspect.co.jp) uses "reCAPTCHA" provided by Google LLC to prevent spam and fraudulent submissions. reCAPTCHA automatically collects information such as the user's IP address and information about their actions and device, and transmits it to Google. The handling of such information is governed by Google's Privacy Policy and Terms of Service.

11. Disclosure, Correction, Suspension of Use, and Other Requests

You may request the disclosure, correction, addition, deletion, suspension of use, suspension of provision to third parties, or other related measures regarding your own personal information held by the Company. To make such a request, please contact the inquiry desk below. After verifying your identity, we will respond within a reasonable period in accordance with laws and regulations.

12. Changes to This Privacy Policy

The content of this Policy may be changed due to amendments to laws and regulations or at the Company's discretion. When making material changes, we will provide notice by posting on our site or by other appropriate means. The revised content takes effect from the time it is posted on our site.

13. Inquiry Desk

The Japanese text of this Policy is authoritative. Where versions in other languages are provided, they are reference translations; in case of any discrepancy, the Japanese version prevails.